Company Values

Our aim is to alleviate many of the risks associated with the rental market. With the use of our unique marketing tools, Open House Realty can maximise your return on investment. These areas are addressed in a no fuss, efficient and friendly manner.

 

Values we strive for

• Maximising return on investment
• Minimising vacancy periods
• Tenant selection, with long term stability
• Caring for your property, maintaining and growing the value of your asset
• Easy to use, communicative management style
• Provide detailed analysis of market performance to enable the best outcome for your asset
• Avoiding rent arrears
• Ensuring landlords interests are our priority

 

Our Unique Marketing Tools

Rental Bids

• Open House Realty has access to the first bidding facility available in property management.
• Open House can organise an online auction of your rental property. Rather than sort through application after application, our unique method can present the best, highest return prospective tenant for your investment.

 

Open House Maintenance Program

A service to the property designed to take care of any minor maintenance works, included in the management fee (T & C’s apply).

 

What we do – that makes a difference!

 

Best rental outcome for your property

Open House Realty is the only company who can obtain, with certainty, market value or better. All other property managers, across the industry, have access to the same database systems to derive appropriate rents for properties.

By utilising our marketing tools in preparing your property for rent, Open House Realty ensures, at the minimum, you will gain market value.

 

Tenant Selection

• Landlord derived pre-determined selection criteria. To be used as the defining factor in the selection of the tenant.
• At open inspections, a register of attendees will be kept for tenant selection purposes.
• All potential tenants will have to complete a written application form, which will include a questionnaire of their suitability to the property.
• A follow up interview with shortlisted potential tenants, to gauge the most appropriate tenant for the property.
• Thorough reference checking, including previous property management companies, employers (current and previous) and accountants where applicable, will be made available for final decision making.

 

Rent paid on time

By offering different ways to pay rent, Open House Realty can tailor a payment method to the tenant and therefore create a system of no fuss, easy payments.

These include:

• Direct debit/ credit
• Credit Card
• Employer direct debit
• Rental Rewards by Property Pay
• Standardised procedures for dealing with rent arrears, to derive the best outcome for all parties.

 

Property well maintained

By setting pre-determined inspection dates, property condition is monitored closely.

Implementation of a system where minor infractions can be dealt with quickly and easily. This is a pre-cursor to a formal warning, with the view to avoid the need for a formal warning.

Utilising our maintenance program enables small landlord obligations to be dealt with quickly and efficiently.

By providing an end of lease clean-up checklist to tenants 28 days prior to the end of lease. Include time lines, trades, tradespersons and a helpline, to ensure the property can re-tenanted as soon as possible.

 

All maintenance performed on time and at a competitive rate

At Open House Realty maintenance must be dealt with as it occurs, either by our own maintenance team within our maintenance program, or from tradespersons and trade specific installers. Open House Realty have a comprehensive list of maintenance providers which we have prior experience with. All maintenance providers must sign and comply with our tradesperson policy.

 

Inspections conducted regularly

At the commencement of every lease, Open House Realty will set dates for every inspection.

The first inspection is 4 weeks after tenant possession and every 3 months thereafter.

Inspection checklists will be rigorously adhered to and action taken at the point of inspection to deal with whatever issues arise.

 

Good Communication

Throughout the management agreement communication will be via email. This allows effective communication whilst maximizing our time to work on your investment.

It is our priority to keep you informed every step of the way, without having to involve you in the small detail, just an assurance that the job is getting done and done well.